Shipping policy
Mountain Snow – Shipping Policy
Last updated: January 2026
At Mountain Snow, we are committed to delivering your winter gear quickly, safely, and reliably. This Shipping Policy explains how and when your orders are shipped.
1. Order Processing Time
All orders are processed within 1 to 3 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with tracking information.
2. Shipping Destinations
We currently ship to:
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United States
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Canada
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Selected international destinations
If your country is not available at checkout, it means we do not currently ship to that location.
3. Estimated Delivery Times
Delivery times vary depending on destination and carrier:
| Location | Estimated Delivery |
|---|---|
| United States | 7–15 business days |
| Canada | 8–18 business days |
| International | 10–25 business days |
These are estimated delivery windows and may vary due to customs processing, carrier delays, or weather conditions.
4. Shipping Costs
Shipping costs are calculated at checkout based on:
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Destination
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Order weight
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Shipping method
Promotions such as Free Shipping may apply and will be clearly displayed at checkout.
5. Tracking
Once your order ships, you will receive a tracking number by email.
Tracking updates may take 24–72 hours to appear.
6. Customs, Duties & Taxes
International orders may be subject to customs duties, VAT, or import taxes imposed by the destination country.
These fees are the responsibility of the customer and are not included in our product or shipping prices.
7. Lost or Delayed Packages
If your package is delayed beyond the estimated delivery window or appears lost, please contact us at:
We will investigate and provide a resolution.
8. Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the package is lost or returned, we may not be able to reship or refund the order.
9. Contact Information
For any shipping-related questions, contact:
Mountain Snow Support
📧 contact@mountainsnoww.com
🌐 https://mountainsnoww.com